Reviews
Oscar Gonzalez on 4/28/2025
Another amazing experience in using Bovan's Auto Service is different vehicles, different problems, same results... Excellent service and experience as always!. Thank you, thank you, thank you!!! PS. Five stars are insufficient 🤷♂️... 11/05/2024 Wow, it feels like a new vehicle. Someone said there expensive, but quality work isn't cheap, and not everyone gives out warranty on the work they do. I couldn't be happier with the service. 02/20/2025 Another absolutely magnificent work from Bovans Auto Service, now my 1998 Suburban. April 2025, and again another outstanding job. 2019 Honda HR V
Eric Brown on 4/23/2025
Outstanding service, excellent Husband and Wife team!!!
Yvette Stamoulis on 2/19/2025
Service is aways great, I feel confident in their work. I recommend Bovan’s Auto highly for those who are looking for a trust worthy family owned business.
Abdulla Jubain on 2/10/2025
I think the shop lacks customer service and understanding of the issues the customer is talking about. Over the phone, I asked if two repairs required is performed by the shop or not. I know exactly what’s wrong with the car and just asked if they perform those services and if the parts would be an issue. Their only response is to bring the car in. I am okay with bringing the car in and potentially having other issues that might need to be looked at/resolved. But the two issues I know for a fact that need repair, they wouldn’t discuss it and if they actually perform or can order those parts for them. It seems they just push to get the car in and charge the diagnostic fee. Which, again, I’m okay with. But they will not say if they do specific repairs. What if I bring or have my car towed in, and they then say they don’t perform these two repairs? I’d be paying for towing there and back in addition to the diagnostic fee? No thank you. What’s more problematic is their attitude on their phone. You can talk in a quiet, calm tone but they would still respond in a passive aggressive manner and talk down on you. I’d say pass on from this shop. Edit: replying to the shop, I did confirm what parts are needed. They were very basic and nothing that requires a special order. If a window is missing, for example, you know you’d need a new window. Why should someone bring the car in this case? Just so you’d tell me it needs a window and then charge me a diagnostic fee? You declined to check if parts are available in the first place. You declined to talk about it over the phone. You declined to just talk politely to people over the phone, and were dismissive. I’d hoped this would be my go-to place. I’m glad it wasn’t.
Lyn So on 2/7/2025
Friendly, trustworthy, and reliable. I like that the technicians take pictures but also add videos through the inspection process through link share. Lynna
Lyn So on 2/7/2025
Friendly, trustworthy, and reliable. I like that the technicians take pictures but also add videos through the inspection process through link share. Lynna
Vanessa Frazier on 1/16/2025
The service was very professional and they comply with the cdc guide lines I recommend them because they what ever questions concerning ur car the answer and explain so you can understand 👍🏾👍🏾
Sharon Robinson on 1/4/2025
This auto shop is the best around always courteous and has the best service that's out of this world!
Carl Legreca on 12/17/2024
Philip & Suzette are very friendly and the workmanship at Bovan's Auto Services is very good. I trust themi with my 2011 Audi A6.
Harold Phair on 11/14/2024
Very thorough review of my Lexus. Listed what maintenacne items my car needed and informed me of the cost before starting the repairs. I would highly recommend Bovan's services.
James Haddad on 10/15/2024
Been coming to Bovans for about 5 years. They never disappoint! Professional and courteous, they always take care of my vehicle. I leave with my car driving perfect and piece of mind. Thanks for all your hard work!
Eugene G on 9/19/2024
After conversation with Bovan about problem in my car, he made comprehensive diagnostic and text me the results . It is very skilled and professional service. Great service provided with very sophisticated equipment. Thank you Bovan & Suzette for good job.
奥野遥 on 9/5/2024
They promptly fix the flat tire.
CARLOS ROSILLO on 7/12/2024
Thank you very much for the service. As a first time customer I was impressed by the service you dis with checking out my vehicle and recommendations to attend to. Fantastic service A+
Nathan Sambul on 7/9/2024
Professional service. Kept us informed. Traced a gas tank problem and solved it. Nice people to work with.
Dalissa Nunez on 6/28/2024
Stay away from this workshop! Ridiculously expensive and not very honest/transparent people. They charged me $200 for diagnostics which is too much compared to most places. Then he said the compressor needed to be replaced for the AC to work and he was going to charge me $1,500 for that. When I asked for the price of parts and labor they said it’s a wholesome price and he can’t give me that information which didn’t sound very honest to me. Decided to leave and went to another place, my compressor was perfectly fine and they fixed my AC for $125. I’m so glad I left that place. Responding to your comment: You didn't provide any digital pictures to me at all. You replied over a text saying what was the cost of everything, and if I agreed to it. Since it was so expensive I called you to ask why was it so expensive and if you could detail the price of labor and parts to me. Policy or not, the fact that you can't provide me an itemized quote for the repair just proves that you can charge me whatever you want without the fear of me ever comparing your prices with your competition or simply seeing if your labor/part prices are fair...not to mention that by this point, you have taken $200 from me already, that is dishonest and I would not recomment your shop to anyone!
Valentin Garcia on 6/21/2024
Great service. Highly recommend it!!
Barry Elbert on 6/10/2024
They were very courteous and professional. Their assessment of my car was thorough. I was well informed on things that needed to be addressed and things that were okay. I really appreciated the overall service. Very friendly as well. GREAT JOB 😃
Nancy Z on 5/24/2024
Oil Change
Yolanda Abreu on 5/15/2024
Suzette was so professional and friendly. Great customer service! Thank you!
Claudio Tarabocchia on 4/10/2024
A reliable auto service place.
K. Brown on 4/3/2024
Mr. Phillips is a true gem! He is thorough, professional & courteous. WHENEVER there is an issue with any of my vehicles, Mr. Phillips goes over and beyond to assist & ALWAYS rectifies the problem. He and his wife, both, are a delight. I wouldn’t trust my vehicles with anyone else.
Orville Cameron on 2/28/2024
I highly recommend Bovan’s Auto Service to anyone looking for car repair. I have been there before and I’ve always been satisfied with the quality of the work done. Very knowledgeable, professional and courteous. Problem fixed. Car was repaired and I got it back the same day as promised. Great job.
KT on 2/22/2024
Very expensive! I was charged $99.14 as a diagnostic fee. Most places charge $50.00. Also they wanted to charge me $1000.00 to replace 3 hoses. I ran out of there and went to the gulf station and got the job done for $500.00. Bovan would not tell me the price of parts and insisted it was an all inclusive price.
Rafael Oliveras on 2/20/2024
I'm gonna start off with a highlight of this auto shop and that is their communication. They let you know what's happening every stuff of the way.
caroline ohare on 2/14/2024
They have been straight forward on what we needed done to our car. Will be using Bovan’s from now on.
Livingston Angela on 2/9/2024
Professional and prompt service. Matched a lower price for my brakes work! Thank you Bovans.
LEGITIMATE DAVIS on 12/28/2023
My guy ! Family business is a well oiled machine over at BOVAN’s!
Carollyn Egan on 11/30/2023
Amazing...I have been a customer for a few years now and have never been disappointed. Located in the center of town, always deliver timely repairs at a very reasonable price.
Chris Coulter on 11/26/2023
Great work & they do their best to accommodate.
bobby jay on 11/14/2023
They are too busy to change a tire or help you in the moment.
Jose Alicea on 10/28/2023
I’ve brought multiple vehicles here over the years. Very informative on all repairs and if you have a warranty the secretary takes care of all that for you. Truly great place, Trusted mechanic
m Livingston on 10/9/2023
Mr. Bovan is very direct and courteous. His work and honesty are unquestionable. Have had 2 cars serviced there. Prices are reasonable and location is close to bus services in case you're leaving your car there for the day.
Harold Huffman on 10/1/2023
Been going to Bovan’s for several years. Always get an honest assessment of our vehicle’s status, whether repairing an issue or routine maintenance, never get upsold. Completion times are always as clear as possible as early as possible so pickup/dropoff timing isn’t an issue. Digital updates and payment options are convenient too.
James Barracato on 9/26/2023
Friendly staff and quality service. Great communication as well. Definitely use this service shop. They are top notch.
Jorge Diaz on 9/25/2023
I love Bovan's Auto Services. It's a small business focused on quality work and giving back to their community. For the last few years I've taken my cars there, and I can rely on their timely work covered by their warranty. They are the best in the area.
Jennifer Fland on 9/21/2023
Great service. Clear explanation of what services are needed.
amir Bahremand on 9/13/2023
Even you do tell them what issue your car has and all the information needed, they still ask for you to do an extra visit to tell you how much things cost. They try to get you hooked this way but guess what that is not a straight way of working by wasting people time so they leave their car because they already made a trip.
Nick Avagliano on 8/30/2023
Apparently the people answering the phone think I have all the time in the world to come down to their shop in order to receive an estimate. I already have the info about my tire and my vin, so why can't you give me a price over the phone like any other shop in the area? Tire changes are not complicated and overall I feel like Bovan's is trying to waste my time and make up a price. Cost of the tire, cost of your labor per hour, nothing else. Goodbye!
Eddie Vookelj on 8/14/2023
as usual, when servicing my vehicle at Bovans, it comes out as close to brand new as possible
Bill Hill on 7/27/2023
Their service was awesome! Rather than going to the big chains or the dealer, I went to Bovan's for my granddaughter's car repair. They were local, very reasonable, did great work and honest. It pays to go local. I would use them again.
Joseph Patrao on 7/23/2023
I dropped off a car for a prepurchase inspection. The communication with this company was excellent. The report was comprehensive and a service person jumped on a call with me to go over the report. All in all, I came away trusting that I had a very good idea of the condition of the car I was buying .
Jin on 7/6/2023
Thank you =)
Tushar Shah on 6/20/2023
Wonderful experience.
Alexia Williams on 6/16/2023
After purchasing my first car, there were certain things that needed to be fixed. Throughout the entire process Bovan’s Auto Services ensured that I was aware and understood what needed to be done. I also received an update on my phone, which allowed me to view the progress of the fixtures. The communication was phenomenal and services doesn’t get better! If you’re a beginner car owner, I highly recommend going there. You will gain so much knowledge and insight. 10/10!!
Matt Saljanin on 6/2/2023
Great staff super friendly and helpful.
Ronald Peralta on 5/11/2023
After a lot of digging this was one of the best rated shops that I found near my new home. Went ahead and booked an appointment for my oil light pressure light. Dropped it off on Monday and got it back on Wednesday. They have this website that txts you and shows you the updates on your vehicle. Pretty neat. Got to speak with the tech and he suggested what he thought would help at first and even had a follow up suggestion in case that it didn't work. Went ahead with it and so far no issues. It's only been a day but I'll update if needed. My only complaint was that they did have my car for three days and the first day I didn't get an update. I think they were short staffed so I understood. Very professional all around. Would highly recommend and I will definitely be going back.
nateorg on 5/1/2023
Battery replacement and electrical check. They were extremely helpful and efficient and friendly. I am completely satisfied.
Ricardo Escobar on 4/28/2023
Love this auto shop, always friendly and quality service.
min chung on 4/26/2023
The reservation service was good and car was ready at the right time.
YEE LEE on 4/11/2023
Replaced the front axles here at Bovans. Philips and his team have been very helpful and patient on solving the problems.
Peter Oconnor on 3/7/2023
Vehicle went in for overheating issues. Technician found end user issues. Failure to check coolant tank. Added new fluid and ran through motor to conflrm diagnosis
Lady Rebecca on 2/10/2023
With an older car high mileage car, going to a mechanic can be nerve-racking. They gave me a detailed list of needed and recommended repairs plus some proactive maintenance recommendations. It was very easy to make an appointment and I received prompt updates via text and phone, that helped easy my anxiety with getting my car serviced after the battery failed. They are an exceptional trustworthy and reliable garage. They even offer financing, which is a comfort in case if larger repairs. They are a great business with excellent customer service. Highly recommend!
JMH on 2/8/2023
PPI - performed for an out of state customer Whoa - i nearly gave this place a bad rating until i found out it was user error as i thought they had only provided me a print out DTCs. Which was surprising as a previous rater said they got a detailed report with pictures. After getting just the DTC i had multiple calls with questions, until the mechanic was like you see in the picture (hold up what picture?!?!?). I had failed to click on the link in the email (only looked at the attachments). From the link i got a bunch of pictures and videos, verbiage on what they found and the DTC report. I went from not wanting the car to now arranging to purchase it. Thank you Suzzette and the Bovan team!!!!
Tony P on 1/31/2023
Professional, courteous, efficient service. The communication is excellent - you know the progress of your repairs at every stage of the work. And their pricing is always fair - there are no surprises, like some of the games you find at other shops, when it comes to the bill.
Ivettza Sanchez on 1/30/2023
Suzette and Bovan are fantastic! I have been going to them for years and wouldn't consider going to a different shop.
Winston Ariza on 1/22/2023
Mr. Bovans is a great mechanic, he always has a solution for my vehicle and the most important thing is honest is the only workshop that dedicates time for each client without accumulating cars waiting for repair and the service (miss Susan)they offer is excellent, there is nothing that envy with a dealer
Sebastian Torres on 1/19/2023
Very professional, attentive, and welcoming
Barbara Clancy on 1/16/2023
Professional and courteous service. Would definitely use them again.
Jose Quinones on 1/8/2023
Excellent service
Naomi Gittler on 1/5/2023
The absolute best !
Hank Patterson on 1/5/2023
I enlisted Bovan's assistance in inspecting a 2004 Jaguar xjr that I planned on purchasing. I found the service to be top notch and professional. They gave the car a thorough inspection including a test drive. Provided pictures of all relevant areas both pro and con and provided a full report at a very reasonable price. I highly reccomend their services. 5 stars for me.
Michelle Harvey on 12/30/2022
I have been using this mechanic ever since he open this business. Very honest, trust worthy, nice family. He does a very excellent job. I would recommend him at a heart beat.
Roberta Johnson on 12/23/2022
Moved from the West Coast so needed to find a reliable mechanic for my Chrysler 300. Easy to make an appointment. Detailed list of items that they recommended for service at the 60K mile point for my car. Contacted me regularly about service and when to pick up. Very easy reliable experience with this garage.
Ronnie P on 12/16/2022
I brought my car to the shop and was extremely satisfied . They are extremely professional and keep you up to date on the progress of the repair. I am definitely a customer for life
marygrace petillo on 12/4/2022
Being new to Cliffside Park, I depended on reviews of Bovans auto service. I am very pleased by the professionalism and warmth of the owner, even giving me a ride home after dropping off my car! I would wholeheartedly recommend Bovans to anyone else that needs their car tended to!
Lynda Williams on 12/1/2022
Bovan auto services is an amazing business. They are very professional and trustworthy, once I handed my vehicle to them I knew I had no worries. They took very good care of me and my vehicle and I have no regrets. I will definitely recommend them for all your auto repairs and needs. Thanks again Bovan!
Kar Panneerselvam on 11/17/2022
First time here and very satisfied with Bovan's Auto service and highly recommend. Went here to diagnose and fix coolant leak on my 2014 Jaguar F-Type. They provided complete diagnostics report with pictures that showed the problems. They also provided itemized estimate of the Parts & Labor, and fixed the problem thoroughly. My car is running great now. They also provided 2 years/24000 miles warranty on the parts. Definitely going back for my next auto service.
Terry Dodd on 11/4/2022
First time here will definitely be back. Friendly people, great service.
Abraham Fhi on 10/31/2022
The mechanic was very meticulous doing the work and he went and check all tires on made sure they had the right amount of air on each and check my shock absorbers
Jose A Rodriguez on 10/29/2022
Very professional service
Jose Hernandez on 10/26/2022
Good Service
Joshua Paik on 9/30/2022
Good and accommodating service. Worth every penny.
Dipanjan Das on 9/25/2022
I went to get the AC repaired for my 2011 Mini Cooper. Got fantastic service and the AC was fixed within a day. Highly recommend!
Hans Lee on 8/1/2022
Been going here for many of years. Always trustworthy. Service is top notch
XT Walls on 12/30/2021
I smoothly drove my car in for a diagnostic on why I -SOMETIMES got a Service AWD light. My appointment was on a Monday AM and I did not hear from the shop until Wednesday evening when I CALLED. Unhappy as I was, I took my car from the shop to find my car did not drive well. They messed up with my transmission. My guess, they knew it was under warranty and they wanted to do unnecessary expensive work. Unethical.
rajesh gothi on 9/13/2021
I can't believe that I had not heard of this Auto Repair shop before, service is amazing, reasonable prices, friendly staff, this was my second time. Always willing to explain what's needed to be done. Friendly, Courteous, Trustworthy, good prices. Honest with what repair needs to be done, no upselling, upfront pricing, great automotive repair shop. Will use them again.
jason fellows on 8/11/2021
Good company, very fair with pricing. Honest.
Ricardo Mercader on 7/22/2021
This my second time taking one of my vehicle here. This time my work Van. So far so good
James Edmonds, III on 6/18/2021
I am privileged to have a mechanic team that treats you like family
Glorian Kosi on 6/8/2021
They're the best. Very fair prices, very fast, the work is excellent, and just all around great people. Highly recommend.
Tony Anzivino on 5/9/2021
Great, friendly, professional service. Bovan and Suzette are trustworthy and good folks.
EDDIE NEWINS JR on 5/2/2021
A very honest and thorough service. I Trust them with my Range Rover Evoque and they have always been fair and never added anything to the bill that wasn't necessary. Truly a GREAT place to do business.
Louis Boccia on 4/8/2021
The oil change was good and service was very fast They always do a great job with my car ⭐️⭐️⭐️⭐️⭐️ This repair shop is the best that I have ever been to! Theqy do great work at a reasonable price. I had my water pump and timing belt replaced. Also they checked out my entire car and there are no surprises they informed me at every step. A complete inspection with photos. I will definitely be going back there for future repairs. This is my second repair and it was fantastic to finally get air conditioning in my car! My car is quite old and the AC hasn’t blown cold air like this in years. Thanks again for a great repair!
Mark Williams on 4/6/2021
I have known Bovan to be very truthful , respectful, and a very friendly person . Honesty is His policy . He has been repairing my cars for over 10yrs . I would recommend his service to anyone.
Liz O'Brien on 4/2/2021
I had a great experience with Bovan’s - they have wonderful customer service and fixed my brakes very quickly! Reasonable pricing and they take many safety precautions because of covid. Thank you so much!
Natalie Cureton on 3/23/2021
Great customer service! Bovan's Auto quickly repaired my car and has reasonable prices. I like all of the safety precautions they take, especially now to make sure we all stay healthy!
Cesar Valencia on 3/16/2021
Great service, quality work. Friendly and great communication
Jacqueline Santos on 2/27/2021
Very professional garage and did what they promised. My car was serviced and delivered at the time that they said it would be ready.
Arthurious on 2/16/2021
Very thorough and honest service at a good price. I use my car for travels and always come back to have it serviced here
Dmitry Ganshin on 2/10/2021
Awesome service